Delivery

We’ve Made Some Changes!

We’ve changed our delivery service in the interest of giving you more options, because who wants to be waiting for a package when you’ve got a party to plan?

Here at Bubblegum, we know the importance timing when it comes to the perfect gift or planning an event. All our inflated balloons are couriered with DPD, giving you more control over your delivery so that you don’t have to worry about popping to the shop for those last minute party bits!
All our inflated balloons are sent out next day delivery so they arrive with you as fresh as can be! Freshly boxed and packaged with love, we put your balloon in the very capable hands of DPD. We will then send you your reference number via the email address you supplied with your order – keep this safe, you will need it if you want to make any amends to your delivery.
It is also important than when you checkout you supply us with a working telephone number, preferably a mobile, as DPD will send you your hour delivery slot via text message.

Not going to be in?

DPD can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or you change the delivery date. We do not recommend changing the delivery date further than the next day. Whilst we pride ourselves on the longevity of our balloons, they are perishable and we want you or your loved one to enjoy it at its best. If you wish to change your delivery date before your balloon is shipped, get in touch and we’ll happily amend this for you. 

Missed Delivery?

Don’t worry, you have plenty of options! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. The drivers are on a very tight schedule, so they will not be able to reattempt delivery that day. Your parcel will be ready to collect by 12pm the next day. You will need to bring two forms of ID with you, photo ID and proof of address.
To track your parcel or amend your delivery, visit the DPD page here. Can’t find what you’re looking for? Get in touch and we’ll be happy to assist you.

Feeling unsure?

While our balloons do look their best at their freshest, they do last for a couple of weeks. If you’re the kind of person who likes to plan ahead and avoid the stress then it’s perfectly fine to order your balloons a day before your event.